SHIPPING
EU orders are shipped from France so there will be no additional taxes or customs charges to receive your parcel.
UK orders are shipped from UK so there will be no additional taxes or customs charges to receive your parcel.
Orders placed before 1pm GMT will be shipped same business day.
|
Zone |
Countries |
Courier |
Tracked Delivery |
Price |
| France | France | Colissimo |
Livraison Point Relais (3-4 jours ouvrés) Expédition Standard (3-5 jours ouvrés) Livraison Express (24h ouvrés) |
4.50€ 7€ 14€ |
| Europe | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | Standard |
Pick-up Collection (3-5 working days) Standard Courier (3-5 working days) Express Courier (1-2 working days) |
4.50€ 8€ 15€ |
| Norway | Norway | Standard |
Standard (4-7 working days) Express (1-3 working days) |
20€ 35€ |
| Switzerland | Switzerland | UPS |
Express (1-2 working days) |
30€ |
|
UK |
England, Scotland, Wales, Northern Ireland, Guernsey, Isle of Man |
Standard |
Next Day Tracked 48h (2-3 days) |
£15 £7 |
|
Jersey |
Jersey |
Standard UPS |
Standard (5-8 working days) Express International (1-2 days) |
25€ 45€ |
|
USA & Canada |
USA, Canada |
Standard |
Standard (3-5 working days) Express (1-2 working days) |
20€ 35€ |
|
Asia & Pacific |
Australia, Bahrain, China, Hong Kong, India, Israel, Kuwait, Japan, Oman, Philippines, New Zealand, Qatar, Singapore, Saudi Arabia, South Korea, Taiwan, UAE |
UPS Standard |
Standard Courier (5-8 working days) Express (1-2 working days) |
40€
60€ |
|
Africa |
South Africa |
UPS Standard |
Express (1-2 working days) Standard Courier (5-8 working days) |
35€ 20€ |
NEXT DAY SHIPPING
All shipping orders using a Next Day shipping option, if placed before 1pm noon CET on a business day, will be prioritised and shipped out that day.
Expedited orders placed after 1pm will ship out the following business day.
Delivery is guaranteed for business days only.
DUTIES AND CUSTOMS
Orders to both the EU and UK are shipped locally, with no additional taxes, duties, or customs charges upon delivery.
All other international countries may incur additional customs or import duty charges depending on the destination country. Please note that we do not cover these costs, therefore, you will be responsible for them.
Unfortunately as these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be.
For more information, please consult your local customs office.
EUROPEAN ORDERS
EU orders are shipped directly from France.
We offer both our local postal service (Colissimo) along with other international services for selected destinations. When Colissimo is selected as a shipping option, note that when the parcel leaves France it is then transferred to your government postal service. Colissimo will no longer receive status changes and we will no longer be able to provide additional tracking information.
*We offer Free Shipping on EU orders from 250€
TERMS
Once an item is shipped, we are no longer responsible for the order. We offer package protection through our shipping and package protection partner Route, by not selecting Route shipping protection at checkout, you agree to the terms that Daphine is not liable for lost, damaged or stolen items. We do not refund packages lost in transit and are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered.
